01 / Core practice
Managed IT
Your day-to-day IT, handled. Your next move, planned.
Key can serve as your complete outsourced IT department or extend your internal team with deeper operations, engineering, and escalation capacity.
Discuss this practiceSupport
- 24/7 help desk
- Onsite & remote assistance
- End-user support
- Advanced escalation
Operations
- 24/7 infrastructure monitoring
- Patching & maintenance
- Device and server management
- Ticket management
Administration
- User accounts & access
- Software and hardware support
- IT documentation
- Vendor coordination
Planning
- Technology roadmaps
- Lifecycle management
- Budget planning
- Infrastructure oversight